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Please shoot my ISP! by oedlan2009-12-02 00:40:46
  Do you have a good salesdroid/contact at them? by shargo 2009-12-02 04:02:32
If so contact her/him and ask personal meeting. Otherwise do the same with manager (the higher the better). Let them know that your company is seriously dissatisfied with them and that your main course is changing ISP (even if this is a "white lie").

Before this meet contact other ISP's and ask what they can offer you.

You should likely be able to step out from the contract with the current one due to their fail of informing you of the changes in advance AND even after they where done.

This occurance should land you with one or more of the following:
A new ISP.
Better (faster) connection.
Lower price.
A pre-stated "fine" and reduced or completely skipped contract time if this happens again.

This is the time to squeeze out a really good deal... (Or get a better ISP)

Other things to look into:
Registering your own IP instead of using one from ISP.
Backup connection (at least so you (as in company) will be able to send mail stating that you're having problem). (A cash-card 3G-dongles and nix-box as emergency gateway and outgoing smtp-server?)
[ Reply ]
    Ewwwww.... by confused.brit2009-12-02 04:21:42
      Though if you only need it for email by sazzer2009-12-02 04:23:23
      Ehhhh No, not here by shargo2009-12-02 04:35:01
    I might do youst that by oedlan2009-12-02 05:13:03

 

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