problem, and if so, these instructions will fix it."
$Boss: Well, that didn't work. What's wrong with the instructions?
Me: *researches* *finds critical piece of missing information* Ah, the problem's not quite what I thought it was, so those instructions won't work.
But, $Boss doesn't even realize the problem is different than what the instructions were for. And, the original understanding was that I'd put the instructions together and go work with the users to make sure it worked. Instead, $Boss grabbed the instructions and tried to grab the glory. |
