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I work for company x. by hadji2008-04-28 10:31:01
  Curiosity... and confidentiality. by UnFair2008-04-28 11:22:15
    They're not sharing the troubles, which means that by hadji2008-04-28 11:26:40
      Hmm - we have a help desk that fields such calls. by Peace_man 2008-04-28 11:38:37
And since we are the department setting up the VPN connections, we get to troubleshoot them - no matter who calls. If we set up a VPN for them to connect to, we take first call.

Not me, personally, though :-)
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