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I work for company x. by hadji2008-04-28 10:31:01
  Curiosity... and confidentiality. by UnFair2008-04-28 11:22:15
    They're not sharing the troubles, which means that by hadji 2008-04-28 11:26:40
our systems are functioning as they should be.

It's not an issue of confidentiality. These people usually already have some sort of contact or agreement, hence their permission to access a given system in the first place.

For instance, a third-party developer trying to access our VPN, an complaining that he cannot. Meanwhile, someone else in his office, using the same internet connection can work fine, and everyone else I know of can work fine, and I see various people currently logged in.

All indications are that the problem is isolated to the individual's workstation, and therefore, it's not my gig.
[ Reply ]
      Hmm - we have a help desk that fields such calls. by Peace_man2008-04-28 11:38:37

 

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