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| When DB's go wrong. |
by Silverfire |
2008-03-29 21:13:41 |
I got a call today from a 254 area code. I'm looking at the number going "Who the heck is this calling my cell??" So I listen to the voicemail msg and its a female voice whose name I cannot make out saying to call her at $phone number.
Call mom to find out $female has called mom, spouse and me. 0_o! Erm...k. Mom explains the somehow MY cell phone bill has been going to someone in Texas! Dur....WTH? Since I'm at work I really can't go looking at my bills to see whats going on.
Check the time and discover spouse should be awake, he works nights, and ask him to look into it.
Turns out we actually hadn't gotten a bill from said cell company for two months (I know I shoulda spotted this myself :P) and $$other cellphone customer has been getting our bill instead or perhaps in addition to his own. I'm not certain which.
My question is this. If you've gotten a bill for someone with the same name as you, for calls to and from folks in another state, why the @#$$%#$@ do you wait two months to A) contact the CELL company and ask them whats up and B)have your EX contact the person whose bill it is???
Evidently spouse and $other cellphone customer have the same name so I'm sure that somehow, in the depths of the database something became disconnected addresswise but geeze we've been clients of this company for over two years!
*Does someone have a spare cluebat??*
And yes I'll self apply one application for not noticing the bill didn't show up. :P
We've contacted the cell company and pointed out that IF they would send the bill to the correct address the bill WILL get paid. |
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[ Reply ] |
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My husband and FIL both go to the same | by voxwoman | 2008-03-29 22:23:03 |
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