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Bizarre thought re: health care systems. by sgrunt2007-10-22 10:38:10
  Competition really does drive down costs. by esbita 2007-10-22 10:56:25
When I bid out one of my group clients' health benefits, I can usually do a bit of haggling and get one company to undercut the other. Later on, if the company is being a jerk about service or claims, I can half-threaten to move the business elsewhere in the future.

Bad as the customer service is, it would get a LOT worse if there was no competition to keep them moving.
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