...in that fashion would set a bad precedent toward invasion of privacy. Who gets to decide when a problem scenario is bad enough to mine the customer's data, creating a master contact list in order to "warn" them?
I know that's how most companies work these days. For the "honor" of my spending money with a company, they get to use whatever personal information they can swipe from me as an open doorway to force-spam or market their wares...and those belonging to whomever they feel like selling my info...to me. In order to establish "control" over my personal information, I have to "opt out", contacting each company I do business with so I can tell them I don't want their attentions.
So the grocery store wouldn't be doing anything that isn't already being done if they contacted their customers using their personal data. But it's still wrong, in my book, even if their intentions were, in one instance, honorable. |