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I must REALLY be depressed	by Rogue1971	2006-12-13 12:11:19
I am usualy overjoyed when I manage to fix and issue for a customer that wanted to speak to a manager. It was a big mess but it was a matter of contacting the right peoples to get it fixed, no manager needed. But it dosen't make me feel the slightest happy. And now my team members are comming back from the meeting I missed in order to deal with this and one of the new agent got a employee recognition award ( you get them when customers ask to speak to a manager because there happy about the service you provided ) She's been here 3 weeks I have been here a YEAR and haven't got a single one, and lord KNOWS I have bent over backwards for DOZENS of customers, but I NEVER get the gratefull ones so THAT is NOT helping my mood I have been on the verge of tears ( even shed a few ) ALL DAY because I am in "I hate my life" mode doday and now tTHAT just added "I hate my job" to the mix. At least I'm done in 18 minutes
[ Reply ]
{{{Rogue1971}}} (n/t)	by SnappingTurtle	2006-12-13 12:22:20
{{{Rogue}}}	by Pyxidragon	2006-12-13 12:26:35
{{{Rogue1971}}}	by fitzso	2006-12-13 12:33:17
{{{Rogue1971}}}	by Hactar the Uhhh	2006-12-13 12:37:54
{{Rogue1971}}	by tran	2006-12-13 13:02:10
hugs tightly (n/t)	by Narc	2006-12-13 13:07:16
What you did is much harder.	by Jeff_UK	2006-12-13 13:36:47
offers arm for another bite	by Sharku	2006-12-13 14:50:23
HUG (n/t)	by Nightwind	2006-12-13 19:04:26
Doing a good job...	by Phoon	2006-12-13 20:20:25

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