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I hate banks.	by decius	2006-11-20 13:55:56
I bought a cashier's check about a month ago, mailed it off, and got nothing. The recipient doesn't have any record of receiving it. I try to verify if it has been cashed yet with the bank: The service is not available on their website (reasonable) 1st phone rep tells me I have to go into a branch. (1) 1st branch rep tells me I have to call cust service. 2nd phone rep tells me I need the account number of the check. Which is only on the check, not on the receipt. Becomes arguementitive with me about it. (2)(3) 2nd branch rep gets on the phone with 2nd phone rep. Argues a short time, gives up. 2nd branch rep calls central checks herself, provides check number, gets date check cleared. One hour later, the 5 minute task has been completed. numbers in () indicate major customer service failures by individuals. Failures caused by policies are not noted. Bank Of America. Higher standards.
[ Reply ]
Whyd did I know it was BOA before reading?	by imrambi	2006-11-20 14:04:38
I left over a year ago...	by decius	2006-11-20 14:06:55
See, I like having a bank.	by imperito	2006-11-20 14:15:55
Simple setups are for wimps ;-)	by AndyA	2006-11-20 14:22:58
I just switched to a bank with no fees.	by Sterling_Ag	2006-11-20 14:18:23
Why do banks that charges fees have any customers? (n/t)	by AndyA	2006-11-20 14:24:43
Most people don't realize there are other options	by decius	2006-11-20 14:34:40
I have a coaligned ATM right by my house...	by imperito	2006-11-20 14:26:33
The problem is when you went to a branch	by frizzgrig	2006-11-20 14:40:42

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