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Hey, I need a little letter diplomacy advice | by MikeCDN | 2006-09-18 10:10:05 |
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okay how about this | by MikeCDN | 2006-09-18 12:22:04 |
| How about: |
by chrisP |
2006-09-18 13:00:45 |
"As a reseller, I have special arrangements with my suppliers. Giving you this information would be of no use for you, as these arrangements are only valid between me and my suppliers and you would have to renegotiate anyway. Furthermore, as you are certainly aware of, revealing contract information to third parties is at least bad business practice. I can assure you, however, that the prices I offered you and that were already approved by *President* are more than competitive as you can easily verify.
I will be happy to gather quotes on equipment for you as a consultant for future projects, but that has to be negotiated seperately.
My invoice #XXXXXX (CDN $YYYY,YY) was mailed on yyyy/mm/dd. I'm sure it will be paid on time and was in way complaining about any delay on your part. However, I found it irritating that you mentioned pre-financing as a possible reason for me disclosing my vendor information to you while there is still an unpaid invoice."
Leave out anything about "trying to become established" etc. That severly damages your position. I've learned that if you are upset about something but don't want to lose the client, voice your concerns in a polite but firm way. You are running your own business and are not their employee! |
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[ Reply ] |
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Whoopsie! | by chrisP | 2006-09-18 13:02:38 |
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that i like. | by unjust | 2006-09-18 14:08:06 |
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