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Hey, I need a little letter diplomacy advice by MikeCDN2006-09-18 10:10:05
  wrt your vendors by chrisP2006-09-18 11:19:10
    In my industry, list prices are difficult to find by Tomo2006-09-18 11:39:39
      re: research time by unjust 2006-09-18 11:57:40
if it is a project specific item (i.e. i need to find out which of 5 known good products is the best fit) i bill

if i am researching a type of product that i have the expertise to do so, but it is a gereral use item (i.e. future clients will want this knowledge) i do not bill, or i bill 50% of the research time.

i.e. i'm looking at supplying a widget. i have 4 known good items, and one new supplier asking to be included. i bill fo rcomparing the 4, but not the 5th as i am learning about it. once i -know- about the 5th item, i'll bill for including it in the comparison.

in short first client foots part of the new research bill, but it's a capital gain for me, so i don't bill fully. (i do the same on capital cost items, prorated for durable value of capital after use, and savings based on cost w/o said tool, but client sees that as part of gross materials costs, which includes consumables, if i would have to aquire an item to complete a job significantly cheaper/better)
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