|
|
Back to UserFriendly Strip Comments Index
|
Hey, I need a little letter diplomacy advice | by MikeCDN | 2006-09-18 10:10:05 |
| thoughts: |
by unjust |
2006-09-18 11:40:29 |
1) NEVER EVER give out supplier information unless you are specifying a product. i.e. you spec $item compliant to $yourspeclist provided/installed by $approvedcompanylist or approved alternate.
2) your reply is a bit long, and is overly explanatory. try being a bit shorter. example below
3) cc your response to *president* with the full text of his email(s) if the president is decent, or values you not badmouthing his company to evey it professional in the neighborhood, he'll smack the twit.
example:
i have an agreement with my suppliers to not disclose pricingor contacts to 3rd parties to protect both of our, as well as our clients interests, as well as for professional ethical reasons.
information as to cost breakdowns beyond invoicing is not within the scope of our contract, and is considered by most businesses to be proprietary information.
i have extensive expertiese in this area, which is why your company has hired me. i do not, as a courtsey to you (and all of my clients) do not bill for most types of product research to specify the best solution when general research is called for (specalized application hard and software is not included in this)
my invoices have been a bit slow going out recently due to business expansion, however our records show that you have had the invoice for $x days, and they are marked payble upon receipt, which you have not fulfilled.
i can assure you that all of my hardware and software pricing is at my cost, and that the pricing i recieve is very competative.
if you like/know the president to be a nice guy add:
if you prefer i would be happy to bill your company based on value of services provided, and will depreciate those costs as appropreiate. to do so it would be necessary for you to provide me with the exact daily cost to you of not having $product/service and of the $expectedsavings of the upgrade to your company, and i will invoice you monthly appropreiately until depreciation reaches zero. please note that would only be for the initial specification, installation and materials costs, and not for any support, which would increase the depreciated value of the services provided, and your invoice would be adjusted accordingly.
|
|
[ Reply ] |
|
|
[Todays Cartoon Discussion]
[News Index]
|
|
