It took them a month to send someone out with a wireless router.
Before, they kept coming out, looking at it, trying to connect it to non-existant wireless network, and saying the next guy would fix it.
The fifth technician finally had a router in the truck, but had trouble configuring the router because I don't have Internet Explorer or Windows.
Finally, they wanted me to sign that I was the owner of the house, which I'm not. So I signed a fake name.
"José" is very pleased that he is no longer tripping over coaxial cable and will be demanding a month of free service for all his trouble. |
