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Can I borrow the keys to the Orbital LART cannon?	by peired	2006-06-22 12:06:32
*&^%$ Dell Gold Support.... Dell: Is the system available for troubleshooting Me: No, it's located approx. 2000 miles away from me, I'm part of the contracted helpdesk. I need you to open a work order and provide your contact info so I can do a conference call back with the user when he is available Dell: I just want to check on this issue for you, may I place you on hold... Me: Ok then... (Mental WTF here) Dell: Can you confirm the callback number and/or a time for us to contact the user? Me: Contact# is XXX-XXX-XXXX, but I will handle getting in touch with you, the user is not available at the moment and I will need to conference call back with him when he is available. I just need a work order and the callback info for you.... Repeat like 4 more times..... It's like pulling teeth I swear to $Diety Red
[ Reply ]
And this is the "Gold Support"?!? (n/t)	by snate	2006-06-22 12:11:35
Yup...	by peired	2006-06-22 13:35:46
It wasn't on their script	by DesertRat66	2006-06-22 12:12:05
They get all confuzzled when ya deviate from the	by lab rat	2006-06-22 12:20:01
Did you see my Dell rant on tuesday? :-)	by Classic_Jon	2006-11-19 12:55:59
CJ - Check your mail...	by warlocke	2006-06-22 13:05:26
blink blink Pulls cluex4 out of head OHHHHHH	by Classic_Jon	2006-06-22 13:24:01
we let our field people handle	by tran	2006-06-22 12:50:46

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