My sister dropped it one day, somehow screwing up the Cardbus/PCMCIA/whatever-it-is slot. Sent it back in for a replacement motherboard (and paid for it, since the machine is out of warranty -- whatever, I guess; it wasn't really a hardware failure, as much as a hardware destruction, so that's at least understandable).
We get the machine back today, boot it up, and start installing the patches that were released last Tuesday. We notice that the updates are taking FOREVER to install, and for that matter, the rest of the OS is being EXTREMELY slow too.
So we do some digging -- turns out that both Task Manager and the BIOS say the machine has 128MB of RAM in it. (And 212MB or so being used, according to Task Manager.) This is a surprise, since we KNOW we ordered the machine with 256MB.
It appears that the moron techs decided to put only half the RAM back into the machine when they replaced the motherboard. Either that, or they've been playing BOFH on us and taking the memory, one or the other. Of course, a true BOFH would patch the BIOS and OS to report the missing memory as present, so maybe that's not it.
(And don't get me started on the service we get on our f4'ing SERVER-CLASS SYSTEMS (PE-2600s, specifically) at work when something goes wrong that we can't fix on our own... I swear, it's the same set of techs that I get when calling from home!) |
