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Your thoughts on Dell's & HP's service & support. by snate 2006-11-19 12:55:59
Regarding this.
This will be my last post on this.
I just would love to hear from anyone who knows anything about their service and support at the moment.
I would like to either go to the store after work today and buy the HP or order the Dell today so I may get in time for Christmas or at least before I go to Canada on the 27th or 28th. I also don't know how long the reduced price on the Dell will last.

Dell's service and support has been rated well in the past but I have also heard bad stories about them at the same time.
I don't know as much about HP's service and support and they have gone through a whole lot of changes recently so that makes it more complicated.

Thanks

TTFN
[ Reply ]
  They have always been good to me by schwing12005-12-19 13:06:45
  my dHell service history: by unjust2005-12-19 13:15:32
  Personally, I dislike Dell's support by niwikki2005-12-19 13:18:03
    I feel for you niwikki by XndeX2005-12-19 13:29:52
    Not at all.. by Glum_Reaper2005-12-19 13:40:12
    Batteries are rarely covered by extended warranty. (n/t) by theanomaly2005-12-19 13:56:03
    2.5 years to get that low is actually quite good by Freakazoid2005-12-19 16:37:13
  Dell support is usually bad by bara2005-12-19 13:26:01
  Warning: long by Feng_Li2006-11-19 12:55:59
  Dell support by Glytch782005-12-19 14:15:49
    Addition by Glytch782005-12-19 14:22:16
  I can't speak about handhelds, but with desktops.. by RetiQlum22005-12-19 14:19:34
  Just sent a Dell laptop back for repair: by bwkaz2005-12-19 16:11:01

 

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