I was reading a Windows 98 serial number to a customer who I was guiding through a reinstall. Now, one of the first things I learned working at a help desk was that reading serial numbers over the phone is a pain in the backside. Usually I'd have to repeat it at least a couple of times before a customer would get it right. Using the phonetic alphabet usually would help, but not always...
Customer: Okay, it's asking me for a serial number now...
Me: Yes, I'll read it to you. It consists of five times five letters and numbers. Here are the first ones, ready?
Customer: Uh, yeah, okay...
Me: Okay, here we go: Six... N for November... T for Tango... Four... Three... A for Alpha. Got that?
Customer: Uhhhh, yeah, I think so...
Me: Okay, here are the five next ones: Three... D for Delta...
(I keep doing this until the last quintet of the serial number...)
Me: And these are the last ones: Three... Six... T for Tango...
Customer: Now hang on just one minute... Why the heck are you saying D FOR TANGO?!
Me: ...
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