UserFriendly Strip Comments


	The Daily Static UF Archives Register UF Membership Ad Free Site Postcards Community Geekfinder UFie Gear Advertise on UF Forum Rules & FAQ Username Password Create a New Account

Back to UserFriendly Strip Comments Index

PITA customer: Advice sought	by thread_killer	2005-03-22 04:01:52
Agreed - money talks	by whybird	2005-03-22 04:09:32
also agreed...	by hufnagel	2005-03-22 05:03:38
I've had similar situations occur. Given my line of work it's usually clients calling up wanting something done immediately. If they're adamant about it being done that fast I tell them it'll cost them a flat fee (which works out to somewhere between 12 and 14 hours of my hourly rate) payable upon arrival. If I have to reschedule alot of jobs that day because of this the cost to them can go higher, as I usually wind up giving the canceled clients a discount of some form to make up for the trouble of rescheduling. I'm a firm believer in keeping my clients happy, as long as they're willing to do the same. So far the number of clients that have been such PITA'es to warrant the flat fee penalty has been low. This also alludes to another fact you should consider... will having to pull Al off his new assignment before it starts affect your standing with the other customer. Factor that into your "penalty" equation. Bottom line, stupidity should be painful. Since you're not allowed to pummel stupid clients, the next best thing is to make it financially painful. :)
[ Reply ]

[Todays Cartoon Discussion] [News Index]

Come get yer ARS (Account Registration System) Source Code here!
All images, characters, content and text are copyrighted and trademarks of J.D. Frazer except where other ownership applies. Don't do bad things, we have lawyers.
UserFriendly.Org and its operators are not liable for comments or content posted by its visitors, and will cheerfully assist the lawful authorities in hunting down script-kiddies, spammers and other net scum. And if you're really bad, we'll call your mom. (We're not kidding, we've done it before.)