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Try to get a hold of someone for two days by hadji 2005-03-08 12:55:01
by land line, cell phone, regular email, and blackberry, and no reply. Send a message that "we're needing a certain level of responsiveness, and if I can't get that, I'll have to find a new sales rep," and he replies within two minutes.

*sigh*
[ Reply ]
  For me, that didn't work with Cisco by thread_killer2005-03-08 12:58:55
    Hey, you got my my attention! by corvus_one2005-03-08 13:02:02

 

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