As a mechanic, you charge time and materials for everything but the most routine tasks. If they screwed it up, you would have to figure out what they did, and then fix it. More $$$$.
How does one "learn"? By doing, of course. On my book shelf, I have a 3 inch thick book on computer repair. If I read it, I might know more about computers, but do you expect me to read through without touching a computer. The same goes for the shop manual for '60s vintage Faclons and Mustangs with which it shares a shelf. It's the tinkering that screws things up. Think about it, how much do you have to do in the registry to totally disable your computer?
This also means that the mechanic/tech can ask me intelligent questions. When I call my ISP, I usually already have information from ipconfig, ping, and/or tracert. Of course, this means that the level at which I say "Duh, I fele stooped" is higher than it is for most end users.
The TLP doesn't complain about the tinkerers who broke off a spark plug. It's more like the guy who can't get the engine to start. "Put the key where?" I think he would rather deal with someone who had enough knowledge to do some real damage. I know I would.
(Four years in tech support for development tools. Many years a shade tree mechanic.) |
