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*SNAP*	by Kickstart	2005-02-11 11:00:34
Yesterday I posted about Telus, and their seeming inability to get us our vital static IP addresses (we can't have the old ones, we need to be given new ones and they are even unable to do that). Today the story continues with them trying to 'switch us to a different location' and sporadic network outages and them assigning our mailserver an IP address which appears to be listed in every spam blackhole in existence. My god. These people are the antithesis of knowledgable geeks. I'm willing to forgive a lot because I've worked on and managed helpdesks in the past, but they are causing extreme problems, in that our company is entirely based around net access and we can't get it or trust it. My head is going to explode in a fine red and grey mist. KS
[ Reply ]
Depending on home much you spend with them each	by techi870	2005-02-11 11:05:44
Shaw isn't much better.	by Illiad	2005-02-11 11:07:36
Your complaining about 15-30 minutes?	by MikeCDN	2005-02-11 11:11:20
Hell yes I complain	by Illiad	2005-02-11 11:13:05
I'd give anything for 15-30 minute outages	by MikeCDN	2005-02-11 11:14:45
Do I sense another EA-like weekend strip	by run.dll	2005-02-11 17:59:33
Your problem is	by MikeCDN	2005-02-11 11:08:42
I've had good luck with their tech support so far.	by techi870	2005-02-11 11:11:20
I end up calling atleast once a month	by MikeCDN	2005-02-11 11:12:33
Oh one more thing	by Illiad	2005-02-11 11:11:26
Sounds like our Search and Rescue pagers we have	by techi870	2005-02-11 11:24:19
I can take a reasonable guess.	by Dailator	2005-02-11 11:30:27
shaw at least has decent tech support	by shminux	2005-02-11 11:53:24

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