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I am not friends with Dell right now! by schwing1 2004-02-16 19:49:10
My fan on my PS is making a lot of noise. I checked and I have exactly 10 day on my warranty for it. I called tech support and learned a valuable lesson. If you ever move while under a Dell warranty, do not *ever* forget your old phone number. I spent 35 minutes trying to convince them I was me. I had my entire old address including the +4 on the zip, but would not send me a new PS until I asked for the supervisor.

Then they had to do their diagnostics. I had my computer with nothing plugged into it, only the power cord.
me: I have it plugged in and I powered it up and it still is making the noise. There is nothing else plugged into the computer
tech: Try unplugging the hard drive
me: mmm.. powers down computer again, unplugs HD and starts up again.
tech: Have you disconnected your monitor.
me: yes, the only thing plugged into my computer is the power cord.
tech: Have you disconnected your speakers?
/me bangs heads on desk really hard. ow!
[ Reply ]
  Dude. by Myke2004-02-16 19:54:56
    Just open it up by benmiller2004-02-16 20:00:04
      that's only sometimes a solution. by Myke2004-02-16 20:01:41
        Wire ties are your friend by thegeneral2004-02-16 22:27:57
          The Dell I was dealing with by Myke2004-02-16 22:41:37
    ... by Myke2006-11-19 12:55:59
  There's your mistake, right there... by nate_t_g2004-02-16 20:01:14
    I agree wholeheartedly. by Myke2004-02-16 20:04:04
      early e-machine? (n/t) by schwing12004-02-16 20:04:49
        sure! by Myke2004-02-16 20:08:04
          Thanks by schwing12004-02-16 20:09:15
            Sorry. by Myke2004-02-16 21:12:34
      Packard-Bell. (n/t) by themadkansan2004-02-16 20:07:55
    Had a friend who was advised to f-disk by Dell by Sweethart2004-02-16 20:07:33
      A customer of mine... by nate_t_g2004-02-16 20:24:50
        Ohay - let's clear up Dell nomenclature: by Myke2004-02-16 20:29:20
          My bad... by nate_t_g2004-02-16 20:35:33
            Just helping you be more accurate :) (n/t) by Myke2004-02-16 20:37:59
    My bad, I should have never implied that I was by schwing12004-02-16 20:08:12
  That's not a tech by DesertRat662004-02-16 20:06:51
    I tried to play the geek card, by schwing12004-02-16 20:11:14
    Their corporate tech support is a LOT better by NedLudd2004-02-16 20:17:14
  Dude Dell is not your friend! by naturallylit2004-02-16 20:36:02

 

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