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AAARRRGGGGHHHH!!!! by Didactylos2004-01-13 10:55:54
  They have utilities to determine QOS and signal by kahuana 2004-01-13 11:07:01
strength that they can use to remotely diagnose problems.

Is it possible that the AC adapter took a hit when your power failed?

If you rent the cable modem, maybe you can request that they replace the unit.

If you own the cable modem, see if you can get another power supply for it.

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