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I have been doing first level support for two days	by Spisefisken	2003-08-26 07:05:34
Nope that is my expierence too	by abaron	2003-08-26 07:15:18
Especially the rebooting part. only about 10% take time, and 20% of that is something that may not be able to be solved on the phone right then and there. My problem is that it gets boring really quick, after a few weeks/months you've hit just about every people they can produce for you and it's same old same old.
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