who kept asking for the real tech support guy? That would often happen to me. I'd answer, "Tech Support, this is NOLA. How may I help you?" And then the guy would say something to the effect that he needed to talk to a technician. When I told him I was a technician, you could hear him fairly squirming on the other end of the line. After walking him through troubleshooting and getting him back up and running, though, this incredulous note crept into his voice, like as if he was watching a horse juggle or something.
That was over ten years ago in the USA. It's probably not as bad now. |
