I get a call "My email keeps freezing all the time! I can't even login anymore!" so I go over to take a look. "OK, try to login to your mail, I want to see what it does. User logs in, everything works. "BUT IT WASN'T WORKING BEFORE!" "Yeah, whatever, just be glad it works now".
Actually, this has become a general joke amongst the non-geeks here at work. When something even remotely (or even not at all) connected to computing is not working, have tech support come over and it probably starts working by itself when we arrive. |