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The Sigh Thread	by Eco	2002-02-08 08:09:27
Funny...	by Naruki	2002-02-08 09:55:27
I bought a Canon printer that wouldn't print black ink. After a month and a half I gave up on customer support and took it back to the store. They replaced it with a slightly slower model. Apparently Canon decided to stop making the others, and their statement was that the slower model was the exchangeable equivalent. It's not that much slower - 2 ppm slower than mine, which is 2 ppm slower than the next available model. But the next available model adds $50 to the price! So they refused to do anything other than the unfair swap. I only mention this because it ticks me off, and because I'm surprised your customer was able to find the exact same model after several months. ;-)
[ Reply ]
Should have gotten a refund of the difference... (n/t)	by SteelReign	2002-02-08 10:55:44

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