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Horror Stories | by Dark_Jedi | 2001-11-16 07:39:46 |
| Here you go... |
by ghoti |
2006-11-19 12:55:59 |
One user walked up to me with their computer, dropped it on the counter, and said "It doesn't work!" Upon further questioning, the only further information I gleaned was that "It used to work" and that it "stopped working."
One user called in complaining that her WordPerfect document was
underlined. When I used reveal codes on it, I found that she'd set and unset underline more than fifty times in her document.
One classmate complained that their program executed, but didn't
do anything. I looked at it for twenty minutes before realizing that they'd commented out EVERY LINE. He said, "Well, that was the only way I could get it to compile."
One user complained that all information on one of their disks got erased (as Norton Utilities showed nothing but empty sectors, I suspect nothing had ever been on it). Reasoning that the deleted information went *somewhere*, they wouldn't shut up until I checked four different disks for the missing information.
When I was at school, two users sat down in front of me at two $20,000 SGI 3D-graphics computers that were upgrading SoftImage. I suppressed my laughter while, for twenty minutes, they sat down and did their best to act like they were doing exectly what they wanted to do, even though they couldn't even log in.
One user tried to get a me to find out what another person's E-mail address was even though the user didn't know his target's provider, account name, or real name.
I once had to spend half an hour looking over a user's shoulder while they continuously retrieved a document into itself and denied that they did it (the user was complaining that their document was 87 copies of the same thing).
I was once asked if I could change the phone number someone had to have their modem dial because they didn'y like the number. The same user was "offended" by Windows' "Illegal Operation" error message.
These are all from The Ghoti Bowl :-)
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