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Raise your hand if... (uhh... long)	by ooys	2001-10-08 02:46:22
you've hit the nail on the head	by nimdokk	2001-10-08 18:43:06
true.	by wheresthefish	2001-10-08 18:50:17
i did find that...	by nimdokk	2001-10-08 19:31:03
the easiest users to work with were those who would either A)Listen when you told them to do something - or B) Ask what they could do in the future if something like this happened again - which helped to make my life a bit more bearable - but i'm just happy to be out of the trenches - the only tech support i do these days is for my SO - which isn't that difficult at all - she's handy enough at it as is the help desk stuff i might do now is more along the lines of "i'm one of the people that the help desk calls on in certain situations - when they can't resolve a problem"
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